Frequently asked questions
Is the training film suitable for all types of Licensed Premises?
Yes. We've interviewed a range of managers and licensees from clubs to pubs to bars. The key themes of standards and messages, legal and social responsibilty, effective pub management and conflict management / resolution can be applied across all types of premises
Can i use this training film at more than one premises?
Please feel free to share the USB amoungst all your different managers and different supervisors at your site. However if you wish to share it around more than one licensed premises please order more than one USB stick. If you are a large operator and require a large number of copies (5 or more) or are a training institution/ company please drop us an email to discuss individual terms with us and we will be happy to come back to you (please state how many premises you have, what you would like to use the film for and how many USB sticks you would like etc)
What is your returns policy?
Please click on the returns policy button below for more information
What type of device can i view the training film on?
The film comes to you on a USB stick which has two options. Mac or PC viewer. It also comes with its own in-built media player so all you have to do is plug it in and watch! You can also then link up your device to a bigger screen for larger viewing
Why can't i see the Eastenders footage on your website?
Our BBC licence only covers us for the film you purchase from us, not for playback on the Web through our Website sorry. Please purchase the film to see all its features including the BBC Eastenders interactive observation test.
What type of Social Enterprise are you?
Saferpubs is a Non Profit Social Enterprise. Our aim is to show how most pub violence can be prevented through effective pub management preventative strategies. We help owners, licensees and their managers/ designated premises supervisors by providing a film training tool for all to use to complement exisisting training strategies. As a Non Profit Social Enterprise, all profits from our service will be used to offer free counselling services (beginning late 2019) for licensees and their staff affected by alcohol related violent crime
If i decide to donate what will my money be used for?
If you wish to donate instead of or as well as buying a film all donations we receive will used to lobby for greater change in binge drinking culture (one of the main causes of alcohol related violence) and to offer our free counselling service to all those affected by alcohol related violence (beginning mid 2021)
What type of counselling do you offer?
We offer telephone or zoom based person centred counselling with a fully qualified counsellor. People often come to us wanting to talk about a recent violent incident and how that has affected them. Our person centred counselling is ideal